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Your data, and what happens when you uninstall

What StockDigest reads from Shopify, what it stores and for how long, what it never stores, and what’s deleted when you uninstall the app.

Updated

StockDigest stores only what it needs for the forecast and the digest: your settings, how many units of each product sold each day, and the digests it builds. It never stores orders or anything about your customers. When you uninstall, it deletes everything it holds for your store from its database.

What it reads from Shopify

StockDigest asks for read-only access to products, inventory, orders and locations, so it can’t change anything in your store. From orders it reads only the date, which products sold and how many, whether the order was cancelled or a test, and where it was fulfilled or created. It doesn’t request customer fields, prices or order totals.

Stock levels are read live from Shopify each time they’re needed. The only stock figures StockDigest keeps are the ones in saved digests.

What’s stored, and for how long

What How long
Store details and settings: name, time zone, currency, plan and your choices in Settings Until you uninstall
Your Shopify login session Until you uninstall
Product overrides: low-stock level, lead time, supplier and instant alert choice Until you remove the product, or uninstall
Units sold per product variant per day 120 days, then added to monthly totals, which are kept until you uninstall
Units sold per variant per location per day (Pro stores with 2 or more locations) 120 days
Saved digests: product, supplier and location names, links to product images, and the numbers as they were that day 90 days on Growth, 1 year on Pro
The digest list: addresses you add, and whether each is waiting for confirmation, getting digests or unsubscribed Until you remove the address, or uninstall
Alert records: products already alerted, and stock changes waiting to be checked Until the product is no longer flagged, or the check runs
Email send records: which digest or alert went to which address Alerts 2 days, digests 7 days
Locations you unticked in Settings Until you tick them again, or uninstall

Unsubscribing keeps an address on the list, marked Unsubscribed, so it isn’t emailed again. Removing it in Settings deletes it.

What’s never stored

  • Orders.
  • Customer names, email addresses, phone numbers or postal addresses. The only email addresses StockDigest keeps are the ones you add to the digest list.

The AI highlights are written from product, supplier and location names and the day’s numbers. The model never receives customer data.

When you uninstall

As soon as Shopify tells StockDigest the app was uninstalled, it deletes everything it holds for your store from its database: settings, login session, product overrides, sales history, saved digests, the digest list and alert records. Uninstalling also cancels your subscription, as explained in Plans, trial and billing. If you reinstall later, StockDigest starts fresh and imports the last 60 days of sales again.

Shopify’s data requests

Shopify passes on data requests from stores and their customers:

  • A request to delete a store’s data deletes everything StockDigest holds for that store, the same as uninstalling.
  • Customer data requests and customer deletion requests need no action, because StockDigest holds no customer data.

Service providers

  • Shopify: the platform StockDigest runs in, and billing.
  • Cloudflare: hosting, the database, background jobs, the AI model (Workers AI) and sending email.

For the full details, read the privacy policy. Questions about your data: Support.